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DELIVERY POLICY

DELIVERY

Please ensure that you provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address. We are unable to ship to multiple addresses in one order.

ORDER PROCESSING

Orders will be processed within 24-72 hours, Monday through Friday (excluding major public holidays and weekends), depending on product availability.

ABOUT TAX

Import duties, taxes and charges are not included. Buyer is responsible for paying import duties, taxes and charges. It is out of our control of custom tariffs. Please kindly note.

SHIPPING METHODS AND COSTS

  • Standard delivery to Singapore (2-4 working days, excluding public holiday and processing time): SGD $3

  • Standard delivery to West Malaysia (2-7 working days, excluding public holiday and processing time): SGD $3/MYR 9

  • Standard delivery to East Malaysia (5-12 working days, excluding public holiday and processing time): SGD $5/MYR 15

  • Standard delivery to other countries (excluding Singapore and Malaysia) (5-15 working days, excluding public holiday and processing time): SGD $20

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